How Online Help Works

All Services
SECURITY

Virus and Spyware Removal

Unwanted pop up ads, virus and spyware got you down? Let our experts identify and remove these security threats and get you setup with the latest in virus protection. $49.95

Network Security Setup

If you already have a network up and running, we can help you protect both its data and your privacy with the latest security measures. $39.95

Premium Security

For both networked and stand-alone PCs, this service combines our virus/spyware removal, PC Tune Up, and security setup to clean up your computer today and protect you tomorrow. $179.95

TROUBLESHOOTING

MS Office Support

Got a big project yet need a little help finding your way around Microsoft's applications? Let our experts point and click their way through any issue, whether technical or instructional, until resolution. $19.95

PC Optimization

If your machine seems a bit sluggish, try a mini-version of our PC Tune Up to help improve computer performance. $49.95

Restore Printer to Operation

Arghh! Why won't it print?! Let our technicians figure it out and get you printing again soon! $79.95

Restore Wireless Network to Operation

If your network's down or inaccessible, everything grinds to a halt! BlueStreakIT agents are standing by ready to diagnose the problem and get your network connections back up and running ASAP. $99.95

Restore Peripheral Device to Operation

Backup drive, fax, scanner, PDA --- peripheral devices (other than your printer) they're great if they work! If not, let us get them running again for you. $49.95

Restore BlackBerry to Operation

Your BlackBerry was up and running...and now it's not. What happened? Let us help you get reconnected. $39.95

PC Diagnostic

You know something is wrong but not sure what serice to buy to fix it? Don't over medicate. Our PC diagnostic can take a look at your machine and tell you what service to pick. $29.95

PC Tune Up

Machine running slowly? We can help! By removing unwanted files and running system optimization programs, we can help get your machine operating smoothly again. $129.95

SETUP

Wireless Network Setup

Going wireless? Great! Let us help get your components correctly configured and quickly hook you up to the Internet. $79.95

PC Setup

Want to get that new PC out of its box and up and working? We're ready and eager to walk you through your setup, no matter how tricky! $39.95

Software Installation

If you've got the software, we can help you configure and install it for optimal performance. $39.95

MP3 Player Setup

A new MP3 player? Let our agents help you fast-track your setup. $39.95

Windows 7 Upgrade Consultation

Look before you leap! Our technicians can tell you if your machine can handle a Windows 7 Upgrade, and if/how it would improve your PC's performance. $99.95

BlackBerry Smart Phone Setup

Welcome to the world of BlackBerry! Let our agents provide you a quick and painless setup experience. $39.95

Peripheral/Device Setup

For printers, scanner/fax, backup drives, and more... Our fast, friendly and experienced agents are ready to walk you through device setup. $39.95


Step One:

You select a service and make your payment. (If you are not sure what your troubled PC needs, call us at 866-227-8770. We're happy to help direct you to the right service.)

Step Two:

Our agent will call you at the phone number you provided us.

Step Three:

Through your broadband connection and our software, our experts are able to view your computer and complete your service.

Step Four:

We solve your setup, security, and troubleshooting needs! Sit back and watch your screen to see us at work. The connection is safe and secure, and you can take control of your PC at any time.
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